Refund policy
At ymeroro.store, we stand behind the quality of our products. If you are not entirely satisfied with your purchase, we are here to assist you with a straightforward return process.
30-Day Return Window You have 30 days from the date you received your item to request a return. If 30 days have gone by since your delivery, we unfortunately cannot offer you a refund or exchange.
Eligibility for Returns To be eligible for a return, your item must meet the following criteria:
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It must be in the same condition that you received it (unworn or unused).
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It must have all original tags attached and be in its original packaging.
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You must provide the receipt or proof of purchase.
Return Process
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Contact our support team at info@ymeroro.store with your order number and reason for return.
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If your return is accepted, we will send you instructions on how and where to send your package.
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Please note that customers are responsible for return shipping costs unless the item is defective.
Damages and Issues Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original payment method within 10 business days.